{"id":2718,"date":"2021-11-03T20:16:31","date_gmt":"2021-11-03T20:16:31","guid":{"rendered":"https:\/\/onstaronthejob.com\/?p=2718"},"modified":"2021-11-17T19:52:22","modified_gmt":"2021-11-17T19:52:22","slug":"25th-anniversary-celebrates-innovations-and-process-improvements","status":"publish","type":"post","link":"https:\/\/onstaronthejob.com\/?p=2718","title":{"rendered":"OnStar Celebrates 25 Years of Service and Innovation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2718\" class=\"elementor elementor-2718\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46b0e36 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46b0e36\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4976e7c\" data-id=\"4976e7c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd0c23e elementor-widget elementor-widget-html\" data-id=\"fd0c23e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>\n   <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/OT_25th_DARK_BLUE-4C_K.png\" width=\"200px\" style=\"float:right; margin: 0 0 25px 30px;\">\n   \n   <b>Nobody delivers added peace of mind like OnStar.<\/b> For over a quarter of a century, we\u2019ve been there for our Members, our communities and our First Responder partners. OnStar has continually evolved over the past 25 years, always at the forefront of technology and innovation, and staffed by highly trained and skilled Advisors.\n  <\/p> \n   \n<p>\nHere\u2019s a look at how OnStar Advisors and technology have added peace of mind to those on and off the road over the years and how we continue to focus on public safety.\n\n<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8786112 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8786112\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bce54cb\" data-id=\"bce54cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99795f4 elementor-widget elementor-widget-html\" data-id=\"99795f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\n<html>\n<head>\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<style>\n* {\n  box-sizing: border-box;\n}\n\nbody {\n  background-color: ;\n  font-family: Montserrat, sans-serif;\n}\n\n\/* The actual timeline (the vertical ruler) *\/\n.timeline {\n  position: relative;\n  max-width: 900px;\n  margin: 0 auto;\n}\n\n\/* The actual timeline (the vertical ruler) *\/\n.timeline::after {\n  content: '';\n  position: absolute;\n  width: 5px;\n  background-color: #003e7e;\n  top: 0;\n  bottom: 0;\n  left: 50%;\n  margin-left: -3px;\n}\n\n\/* Container around content *\/\n.container {\n  padding: 0px 50px;\n  position: relative;\n  background-color: inherit;\n  width: 50%;\n}\n\n\/* The circles on the timeline *\/\n.container::after {\n  content: '';\n  position: absolute;\n  width: 25px;\n  height: 25px;\n  right: -13px;\n  background-color: white;\n  border: 4px solid #003e7e;\n  top: 15px;\n  border-radius: 50%;\n  z-index: 1;\n}\n\n\/* Place the container to the left *\/\n.left {\n  left: 0;\n}\n\n\/* Place the container to the right *\/\n.right {\n  left: 50%;\n}\n\n\/* Add arrows to the left container (pointing right) *\/\n.left::before {\n  content: \" \";\n  height: 0;\n  position: absolute;\n  top: 18px;\n  width: 0;\n  z-index: 1;\n  right: 30px;\n  border: medium solid black;\n  border-width: 10px 0 10px 10px;\n  border-color: transparent transparent transparent #8a8e92;\n}\n\n\/* Add arrows to the right container (pointing left) *\/\n.right::before {\n  content: \" \";\n  height: 0;\n  position: absolute;\n  top: 18px;\n  width: 0;\n  z-index: 1;\n  left: 30px;\n  border: medium solid black;\n  border-width: 10px 10px 10px 0;\n  border-color: transparent #8a8e92 transparent transparent;\n}\n\n\/* Fix the circle for containers on the right side *\/\n.right::after {\n  left: -13px;\n}\n\n\/* The actual content *\/\n.content {\n  padding: 10px 30px;\n  background-color: #f0f0f0;\n  position: relative;\n  border-radius: 16px;\n}\n\n\/* Media queries - Responsive timeline on screens less than 600px wide *\/\n@media screen and (max-width: 600px) {\n  \/* Place the timelime to the left *\/\n  .timeline::after {\n  left: 31px;\n  }\n  \n  \/* Full-width containers *\/\n  .container {\n  width: 100%;\n  padding-left: 70px;\n  padding-right: 25px;\n  }\n  \n  \/* Make sure that all arrows are pointing leftwards *\/\n  .container::before {\n  left: 60px;\n  border: medium solid white;\n  border-width: 10px 10px 10px 0;\n  border-color: transparent white transparent transparent;\n  }\n\n  \/* Make sure all circles are at the same spot *\/\n  .left::after, .right::after {\n  left: 15px;\n  }\n  \n  \/* Make all right containers behave like the left ones *\/\n  .right {\n  left: 0%;\n  }\n}\n<\/style>\n<\/head>\n<body>\n\n<div class=\"timeline\">\n  <div class=\"container left\">\n    <div class=\"content\">\n      <h2>1996<\/h2>\n        <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/chicago-auto-show.png\" width=\"550px\">\n      <p><\/p>\n        <p>OnStar is introduced at the Chicago Auto Show as the <b>first built-in vehicle telematics system<\/b>. When air bags deploy, the system alerts an OnStar Advisor, who then contacts emergency responders for assistance. Select 1997 Cadillac models are the first vehicles to feature OnStar.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container right\">\n    <div class=\"content\">\n      <h2>2001<\/h2>\n              <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2019\/10\/OnStar_November_2019_article_comp_SOS-scaled.jpg\" width=\"550px\">\n      <p><\/p>\n      <p>Customer base reaches <b>1 million Members<\/b> connected and protected by April and doubles to 2 million by December.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container left\">\n    <div class=\"content\">\n      <h2>2003<\/h2>\n              <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/19OT_SS_PG_ES_089_637_BK-RGB_autocrashresp.png\" width=\"550px\">\n      <p><\/p>\n      <p><b>Advanced Automatic Crash Notification<\/b> debuts, employing real-time data from sensors throughout the vehicle to notify an Advisor of a moderate-to-severe front-, rear- or side-impact crash.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container right\">\n    <div class=\"content\">\n      <h2>2007<\/h2>\n              <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/Stolen-vehicle-woman-in-street-2-scaled.jpg\" width=\"550px\">\n      <p><\/p>\n      <p>OnStar\u2019s <b>Stolen Vehicle Assistance<\/b> feature utilizes GPS technology to help authorities locate a Member\u2019s vehicle quicker.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container left\">\n    <div class=\"content\">\n      <h2>2008<\/h2>\n              <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2020\/07\/criminal1-scaled-1.jpg\" width=\"550px\">\n      <p><\/p>\n      <p>OnStar\u2019s <b>Stolen Vehicle Slowdown<\/b> takes security-services capability a step further. Once law enforcement has confirmed the vehicle to be in sight and conditions are safe, Advisors can send a signal to remotely slow down a stolen vehicle, helping prevent high-speed pursuits.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container right\">\n    <div class=\"content\">\n      <h2>2009<\/h2>\n              <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/OnStar-Emergency-Advisor-Screen-scaled.jpeg\" width=\"550px\">\n      <p><\/p>\n      <p>The new <b>Injury Severity Prediction<\/b> feature uses real-time vehicle crash\u2013telemetry data and an algorithm to help predict the probability of severe injury in a crash, aiding First Responders with dispatch and patient care decisions.<\/p>\n      \n      <p>Also, in 2009, another Stolen Vehicle Assistance technology, Remote Ignition Block, debuts and gives Advisors the ability to remotely send a signal to block a vehicle from being restarted once it has been turned off.<\/p>\n\n    <\/div>\n  <\/div>\n    <div class=\"container left\">\n    <div class=\"content\">\n      <h2>2010<\/h2>\n                   <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/iaed-logo.png\" width=\"550px\">\n      <p><\/p>\n      <p>OnStar Emergency Advisors become Emergency Medical Dispatch (EMD)-certified by the <b>International Academies of Emergency Dispatch\u2122 (IAED)<\/b>.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container right\">\n    <div class=\"content\">\n      <h2>2013<\/h2>\n                  <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/ace-award.png\" width=\"350px\">\n      <p><\/p>\n      <p>The IAED recognizes OnStar as an <b>Accredited Center of Excellence<\/b>, the first non-emergency service and private company to receive such an honor. <\/p>\n      <p>\n          Also in 2013, OnStar announces the availability of built-in Wi-Fi<sup>\u00ae<\/sup> Hotspot in properly equipped vehicles.\n      <\/p>\n    <\/div>\n  <\/div>\n    <div class=\"container left\">\n    <div class=\"content\">\n      <h2>2014<\/h2>\n         <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/GM-OnStar-BryanAnta-03-scaled.jpeg\" width=\"550px\">\n    <p><\/p>\n      <p>OnStar Emergency Advisor <b>Bryan Anta is awarded Dispatcher of the Year by the IAED<\/b> for assisting a woman who was having a serious asthma attack on the side of the road. His creative suggestion for the driver to use the vehicle\u2019s horn to answer medical questions assisted in saving her life.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container right\">\n    <div class=\"content\">\n      <h2>2015<\/h2>\n         <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/OnStar-RemoteLink-RemoteStart_1billion.jpeg\" width=\"550px\">\n    <p><\/p>\n      <p>OnStar marks its <b>1-billionth Member<\/b> connection midway through the year.<\/p>\n    <\/div>\n  <\/div>\n    <div class=\"container left\">\n    <div class=\"content\">\n      <h2>2016<\/h2>\n                        <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/advisor-of-the-year.png\" width=\"550px\">\n      <p><\/p>\n      <p>Emergency Advisor <b>Letisha Ghanbari earns the Dispatcher of the Year award from the IAED<\/b> for her assistance in two separate calls involving pregnant women who went into labor while in vehicles.<\/p>\n    <\/div>\n  <\/div>\n  <div class=\"container right\">\n    <div class=\"content\">\n      <h2>2020<\/h2>\n              <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/09\/Guardian-home.jpg\" width=\"550px\">\n                  <p><\/p>\n      <p>The new <b>OnStar Guardian App<sup>1<\/sup><\/b> gives Members and up to seven of their loved ones access to key safety services such as Mobile Crash Response, Location Status, Emergency Services and Roadside Assistance through a compatible smartphone in any vehicle. <\/p>\n    <\/div>\n  <\/div>\n    <div class=\"container left\">\n    <div class=\"content\">\n      <h2>2021<\/h2>\n                  <img decoding=\"async\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2021\/11\/21OT_CS_CH_DV_07683_09408_BK-RGB.png\" width=\"550px\">\n                  <p><\/p>\n     \n <p>OnStar supports California\u2019s statewide Next Gen 911 efforts by sending crash data electronically to over 400 Emergency Communications Centers (ECCs) through a collaboration with RapidDeploy.\n\n<p> <b>New!<\/b> OnStar\u2019s Guardian skill for Amazon Alexa<sup>2<\/sup> is announced and will offer a voice-enabled connection to Emergency-Certified Advisors<sup>1<\/sup> from a customer\u2019s home through compatible Alexa-enabled devices, offering assistance during emergency situations.  <\/span><\/span><a href=\"https:\/\/onstaronthejob.com\/?p=2732\" target=\"_blank\" rel=\"noopener noreferrer\">Read more here<\/a>.<\/p>\n\n\n    <\/div>\n  <\/div>\n<\/div>\n\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ad8169 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ad8169\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d0b2d27\" data-id=\"d0b2d27\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6642f95 elementor-widget elementor-widget-html\" data-id=\"6642f95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>We could not have been successful without the support of the First Responder community throughout the past 25 years, and we are proud to have been by your side to help you keep our communities safe. Thank you for an amazing 25 years and be safe out there. \n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80ac935 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"80ac935\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dae8f0d\" data-id=\"dae8f0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48c120d elementor-widget elementor-widget-text-editor\" data-id=\"48c120d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"mailto:emergencyservices@onstar.com\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-full wp-image-2023 alignleft\" src=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2019\/03\/click_here.jpg\" alt=\"\" width=\"347\" height=\"24\" srcset=\"https:\/\/onstaronthejob.com\/wp-content\/uploads\/2019\/03\/click_here.jpg 347w, https:\/\/onstaronthejob.com\/wp-content\/uploads\/2019\/03\/click_here-300x21.jpg 300w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf34b4 elementor-widget elementor-widget-html\" data-id=\"faf34b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<footer> <ol> <li> U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. OnStar Guardian service plan (stand-alone plan, add-on plan or plan that includes the service), cell reception, GPS signal, and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. See onstar.com for details and limitations. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827). \n\n<li> U.S. only. Limited pilot launch is for select existing OnStar Members only. OnStar services can be accessed only through supported Alexa-enabled devices. Select service plan required. OnStar Guardian skill requires successful account linking with Amazon Alexa and completion of a safety profile to use. Device data connection is required. OnStar links to emergency services. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Terms apply. See onstar.com for details and limitations.<\/li><\/ol> <\/footer>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nobody delivers added peace of mind like OnStar. For over a quarter of a century, we\u2019ve been there for our Members, our communities and our First Responder partners. OnStar has continually evolved over the past 25 years, always at the forefront of technology and innovation, and staffed by highly trained [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2718","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=\/wp\/v2\/posts\/2718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2718"}],"version-history":[{"count":0,"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=\/wp\/v2\/posts\/2718\/revisions"}],"wp:attachment":[{"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onstaronthejob.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}